Shipping Info

Shipping Information

At The Pet Diner, we strive to deliver your pet’s essentials quickly and efficiently. Please review our shipping policy below.

Order Processing

All orders are processed within 1 to 3 business days (excluding weekends and holidays). Once your order has shipped, you will receive a confirmation email with tracking details.

Domestic Shipping (USA & Europe)

We offer free shipping on all orders within the **USA and Europe**.

USA Shipping: Estimated delivery time is 7 days from the date of shipment.
Europe Shipping: Estimated delivery time is 15 days from the date of shipment.

International Shipping

We ship to select international destinations. Shipping rates and delivery times vary based on location. Shipping costs will be calculated at checkout.

Customs & Duties

International orders may be subject to import duties, taxes, and fees levied by the destination country. These charges are the responsibility of the customer.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number. Please allow up to 48 hours for the tracking information to update.

Shipping to P.O. Boxes

We do our best to accommodate shipping to **P.O. boxes**. However, some carriers may have restrictions. If you have specific delivery requirements, please contact us.

Shipping Delays

Occasionally, delays may occur due to factors beyond our control (e.g., weather conditions, customs processing). If your order is significantly delayed, please reach out to us for assistance.

Contact Us

If you have any questions about shipping, feel free to contact our support team:

Email: info@anamk.com

Phone: +1 402-407-5657

Address: 17426 Revellor Dr, Pacific Palisades, CA 90272